Carpets Online Reviews: What Buyers Should Check Before Ordering
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Important Points to Look for Before Ordering
4. Stain Resistance and Cleaning
7. Helpful Tips for Buying Carpets Online
Purchasing Carpets Online is now becoming the go to option, especially with the likes of Carpetright no longer in business and SCS Carpets no longer doing flooring. Most consumers still prefer to feel the carpet, wanting to decide factors like is the carpet soft to walk on, if it will last in high-traffic areas, or if the colour and design will coordinate well with their home.
This article explains what to keep an eye out for as a consumer when buying a carpet online, helping you to choose the perfect product for the comfort, style, and use of your home.

Why Reviews Are Important
Online reviews provide insights from people who have already bought and used the carpet. They are valuable when shopping online because they help you:
- Deciding on your criteria and requirements. Have an idea of what you are looking for in your carpet, for example do you want it soft and thick, or perhaps it needs to be wool carpet, would you like a plain carpet, 2 tone or patterned?
- Understand Softness and Feel: Reviews often describe how plush or firm a carpet feels, which is essential for bedrooms, living rooms, and other spaces where comfort is key.
- Durability: Buyers' reviews reveal whether or not the carpet can survive normal use, children, pets, or heavy traffic.
- Appearance: Often reviews will mention what the carpet looks like on the reviewers floor and sometimes include pictures. This gives a good indication of how close the pictures are to the real thing.
- Measure Delivery and Service: Authentic reviews can highlight the shipping, packaging, and customer service experience.
Reading a few reviews gives a more accurate sense of the quality, performance, and fitting of a carpet at home.
Important Points to Look for Before Ordering
The following are the most crucial points to bear in mind while purchasing a carpet online. These will assist you in making the best decision for your requirements.
1. Types of Carpets
There are various types of carpets, and each has special characteristics. Using the appropriate type guarantees that the carpet is comfortable underfoot, durable, and appropriate for the intended space. In our online store, the principal carpet types are:
|
Carpet Type |
Best For |
Notes |
|
Saxony |
Bedrooms, living rooms |
Often thicker pile than a Twist. Smooth, soft, and luxurious; creates an elegant feel |
|
Twist Pile |
Hallways, stairs |
Durable, resists flattening, hides footprints well |
|
Soft |
Bedrooms, cosy areas |
Extra comfort underfoot; perfect for relaxation spaces |
|
Thick |
Living rooms, lounges |
Deep pile for a plush, cosy feel; adds warmth |
|
Glitter |
Kids' rooms, decorative spaces |
Fun, sparkly surface while remaining soft. Popular for bedrooms or cinema rooms. |
|
Berber |
Offices, high traffic areas |
Loop style: very strong and long-lasting |
|
Wool |
Living rooms, classic style |
Natural fibre; soft, warm, and timeless |
|
Loop Pile |
Hallways, stairs |
Structured texture; durable and practical |
Selecting the proper carpet type ensures that your investment is appropriate for the function of the room. Twist Pile carpets, for instance, are best used on stairs or hallways since they conceal footprints and marks, whereas Soft or Thick carpets give additional comfort for bedrooms or living rooms. Glitter carpets provide a fun flair for children's rooms, whereas Wool carpets provide a natural, sophisticated touch for traditional home design.

Get your Saxony Carpet today and enjoy a thick, soft, and luxurious feel!
2. Thickness and Comfort
Carpet thickness or pile height is what defines its softness and cushiness when walked upon. Thicker carpets are more comfortable, often more insulating, and more luxurious, whereas thinner carpets help with maintenance and a consistent surface level without flattening.
The Dreams Creme 20mm Thick Carpet is an excellent example of a thick and soft carpet. Its rich pile is very comfortable and cushion-like, making it highly suitable for use in the living room, bedroom, or any room where comfort is key. Its style combines softness with functionality to ensure that it is effective in the daily grind.
Bring comfort and style to your home with the Dreams Creme 20mm Thick Carpet!
3. Colour and Design
Colour and style play significant roles in selecting a carpet. They influence the look of a room, the atmosphere, and even usability.
- Practical Considerations: The darker colours may be better to cover dirt and stains, but lighter hues tend to brighten up a room.
- Patterns and Texture: Some textures are appropriate for high-traffic areas because they can hide footprints and wear, and some are purely aesthetic.
4. Stain Resistance and Cleaning
Ease of cleaning is a big consideration, especially in homes with children, pets, or heavy traffic. Consider product specs and reviews for:
- Material: Polypropylene carpets and easier to clean and maintain
- How resistant it is to everyday stains and spills.
- Whether it stays soft and retains its appearance after being cleaned.
Synthetic carpets, such as polypropylene, are generally reasonable for active families. The majority of the carpets found on our website mix softness and hardness with ease of maintenance, fitting well for everyday life.

Check out the Satino Royale Carpet for soft, calming colours!
5. Free Samples
A customer focused online company should offer a number of free carpet samples delivered to your door so that you can get a feel for the material and thickness of the carpet. Some companies tend to charge for the samples.
6. How to Read Online Reviews
Reviews are not all created equal. To get the most from them:
-
Look for Patterns: If lots of buyers are mentioning the same features, it is likely true.
-
Look for Details: Pay attention to mentions of softness, feel, comfort, and ease of maintenance.
-
Use Images: Pictures from actual purchasers demonstrate the carpet's colour and texture in a living room environment.
- Some online carpet websites will link images to the carpet reviews within the website. Often these images have been sent in by a customer who wrote the review and can be a good indication of the quality and look of the carpet.
Reviews can also validate whether the carpet is as described and whether it will fit into your lifestyle.
7. Helpful Tips for Buying Carpets Online
- Measure the room correctly to accommodate the carpet.
- Request samples for colour, texture, and feel testing.
- Take into consideration the room's purpose: high traffic, pets, or kids may necessitate more robust carpets.
- If your home is fitted with underfloor heating, ensure that the carpet is appropriate.
- Review delivery and return policies to avoid issues.
These actions help customers make educated decisions and have the carpet they need.
Most Popular Carpet Styles on Our Website
|
Carpet Type |
Best For |
Notes |
|
Saxony |
Bedrooms, living rooms |
Smooth and luxurious; soft underfoot |
|
Twist Pile |
Hallways, stairs |
Durable and hides footprints |
|
Soft |
Bedrooms, cosy areas |
Comfortable for standing or walking |
|
Thick |
Living rooms, lounges |
Plush pile provides extra comfort |
|
Glitter |
Kids' rooms, decorative spaces |
Adds sparkle while remaining soft |
|
Berber |
Offices, high traffic areas |
Loop structure for durability |
|
Polypropylene |
Living Rooms, Bedrooms, Stairs, Hallways. |
Synthetic Fibre with easy to clean properties. |
|
Wool |
Living rooms, classic style |
Warm, natural fibre; elegant |
|
Loop Pile |
Hallways, stairs |
Structured and long-lasting texture |
Conclusion
Buying a carpet online does not have to be frustrating. If you make sure that the carpet type, thickness, colour, stain resistance and sizes available match your requirements. If you read reviews of the company and the product, you can choose a carpet appropriate for your home.
Highlighting these top factors will enable you to choose a carpet that is durable, plush, and style-savvy. Carpets Online makes it easy to select the right carpet with assistance, detailed product descriptions, and samples that guide the buyers in making a smart decision.
Below is an example of what a customer review on the website can look like. Check out our carpets reviews

